Terms & Conditions
Terms & Conditions in Short
- All prices are in Canadian dollars.
- By ordering any of our products, you agree to be bound by these terms & conditions.
- By placing an order at Willow Lane Interiors, you warrant that you are at least 18 years old or have parents' permission to buy from us.
- All personal information you provide us with or that we obtain will be handled by Willow Lane Interiors as responsible for the personal information.
- Events outside Willow Lane Interiors's control shall be considered force majeure.
- The price applicable is that set at the date on which you place your order.
- Card information is confidential and destroyed after the transaction is complete.
- Shipping charges may be applied, please review our shipping policy for further details.
- It is the responsibility of the customer to be available at the time of delivery or make alternate receiving arrangements.
- Willow Lane Interiors reserves the right to amend any information without prior notice.
Terms & Conditions
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at Willow Lane Interiors, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Willow Lane Interiors for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
All prices are in Canadian dollars. If for any reason the advertised price on www.willowlaneinteriors.ca or shopwillowlane.ca is incorrect, Willow Lane Interiors reserves the right to change the price and notify the customer before processing the order. At that point, the customer can decide whether or not to proceed with the order.
All personal information you provide us with or that we obtain will be handled by Willow Lane Interiors as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, credit assessment completed, and to provide offers and information on our products and services to you. The information you provide is only available to Willow Lane Interiors and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Willow Lane Interiors delete or correct the information held about you.
This website and all its materials are the property of Willow Lane Interiors, and are protected by the provisions of the Copyright Act, by Canadian laws, international treaties, and other laws. Materials on this website were produced and/or compiled by Willow Lane Interiors, for personal, informational, transactional and public non-commercial use, provided that you agree to and accept without modification the notices, terms and conditions set forth in this document and all related policies. The user may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, transfer or sell any information or material from this website, without written permission from Willow Lane Interiors.
Links to Other Websites from Willow Lane Interior’s Website
The Willow Lane Interior’s websites (www.willowlaneinteriors.ca / www.shopwillowlane.ca) may at times contain links to other websites that operate independently of our company and are not under our control. We provide links to other websites solely for your convenience and information. Other websites may have their own privacy and security policies, which we recommend you review if you visit any linked websites. Willow Lane Interiors is not responsible for information that is provided by, or collected through, those websites or for any other use of those websites.
Events outside of Willow Lane Interior's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Willow Lane Interiors is released from obligations to fulfill contractual agreements. Examples of such events include but are not limited to; government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market and products negatively; for example, restrictions, warnings, ban, etc.
All products remain Willow Lane Interiors property until full payment is made. The price applicable is that set at the date on which you place your order, however Willow Lane Interiors reserves the right to change the price anytime before an item has shipped for reasons outside Willow Lane Interior’s control. If this is the case, you will be notified of any changes to pricing before your order has shipped. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have a guardian’s permission to buy from Willow Lane Interiors.
All transfers conducted through Willow Lane Interiors are handled and transacted with the utmost confidentiality to guarantee your protection. Card information is not stored and all card information is handled by company owners only.
Please note that all taxes are charged based on the local sales tax in your respective province.
Specific Product Information
Lead times, colour and material previews may vary and should only be used for reference. Willow Lane Interiors does not take responsibility for inaccuracies due to uncontrollable events and circumstances. If the lead time for your order is subject to change, Willow Lane Interiors will make every effort to inform you and keep you up to date on the status of your product.
All orders require a signature upon delivery as proof of receipt.
It is the responsibility of the customer to be available at the time of delivery or make alternate receiving arrangements. Should a shipment be deemed undeliverable, any additional expenses as well as reschedule times remain the sole responsibility of the customer (including but not limited to: shipment returned to sender).
The customer should carefully inspect both the packing and product upon arrival for damage to ensure any potential claims can be dealt with in a timely manner. Should issues occur, clients are encouraged to document any damages or defects with supplemental photographs.
Please be fully aware of the shipping options you are choosing for delivery as some require the customer to physically move the product into their homes.
Willow Lane Interiors, or any associated carriers, will not move customer owned furniture to make room for delivery of products. It is the sole responsibility of the home owner to make arrangements prior to delivery.
The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use modernkomfort.ca without troubles you need to have cookies enabled.
The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On www.willowlaneinteriors.ca / www.shopwillowlane.ca we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.
You agree to indemnify and hold harmless Willow Lane Interiors and its officers, directors, employees and suppliers, from any claim, demand, action or damage, including reasonable attorneys' fees, made or incurred by any third party arising out of or related to your use of this site.
Willow Lane Interiors reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of a product being sold out, Willow Lane Interiors has the right to cancel the order and refund any amount paid in the best way. Willow Lane Interiors shall also notify the customer of equivalent replacement products if available.
Please note that all content on this website is provided on an “as is” and “as available” basis. Willow Lane Interiors disclaims, and you hereby waive, any and all warranties and liabilities of Willow Lane Interiors, whether express or implied, arising by operation of law or otherwise, with respect to this website or any other website linked to this website and any content on this website or any other website linked to this website.
Willow Lane Interiors does not warrant the accuracy, integrity or completeness of the content provided in this website, including any advice or other similar information obtained by you from us or through this website. Willow Lane Interiors does not make any representation that the content provided is applicable or appropriate for us in locations outside of Canada.
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